When you place a order from us, please read and follow all the following information to ensure you have the best experience!
Express shipping ~
You can choose EMS/DHL or other express company.If you need ship your order via express,please contact us!
If your order amount is over $150 we will ship using EMS/ DHL/UPS for free, plesae contact us to see if your country is on the list! Unfortunatley, we cannot do this for Africa, South America and other Remote Areas. Here is the DHL Remote Areas list.
This is not our fault!
-Asian sizing is smaller than US/EU sizing. Ensure you keep this in mind when ordering. Please check the size measurement again before ordering, if you order the wrong size, this is not the seller\'s fault and you cannot be refunded.
-The sizing method we use (S/M/L/XL) is different in every country, so make sure to follow the size measurements rather than size name accurately. Please check it clearly in the product description or contact us if you are unsure.
-We support drop shipping and wholesale, you can contact us for more information.
-We can send you pictures of the order package after your payment has been cleared and before shipping.
-We are not responsible for any custom duty or import tax.
-We mark the package as a GIFT to get a lower price for you if this happens.
1. We will send the goods after the full payment has been confirmed. If the payment is not available, your order will be closed automatically.
2. The buyer accepts the responsibility for any insurance, problems or damage which is caused by the shipping service such as accidents, delays or other issues. The buyer is also responsible for any tax and/or duty charges made by their country. The goods will be marked as "gift" or "sample" for easier customs clearance and less charge. If you wish to declare the goods as other item name, or specify a value for customs, please inform us when making the order by leaving a note to seller.
1. All the goods are inspected before shipment. If you have an issue, please contact us before opening a dispute. We will try and sort your problem first.
2. The shipping and handling charge added onto items is non-refundable and the customer should be responsible for all charges of returning and reshipping.
3. All returned items must be in their original condition, including the box and accessories that came with it. Returning a defected item will not be guaranteed, such as broken, scratched and so on.
4. Please return your items by post air mail and choose a shipping way which the ship cost is reasonable when sending an item back.
1. Please leave us a delivery confirmation notice when you have received your item(s), it is highly appreciated.
2. Your feedback is very important to our business development, and we would love it if you can leave positive feedback for us if you are satisfied with our product and service. It will only take you a minute, and your feedback is very valuable to us and we are very grateful for it.
3. Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems you may have, as quickly as possible.
4. Good buyers, who leave 4/5 star feedback and never open a dispute without consulting us first can enjoy a free gift and get a no purchase limit coupon every month. However, a bad buyer will be added to black list and we will never do further business with you. A bad buyer is someone who leaves complaints, is abusive, closed minded and problematic. This is very rare however, as we love our customers and aim to provide the best service we can.